tResolv: AI Support Employee for Shopify Brands

The Problem

Shopify brands field a high volume of repetitive support questions (order status, returns, shipping policy) that consume support team time without needing a human decision.

The Challenge

A generic chatbot can answer FAQs, but customer support requires reading store data, order history and policy, then deciding when to resolve a conversation versus escalate it.

Our Solution

We built tResolv, an AI support employee that lives in a Shopify store's own chat widget. It checks live order and product data, resolves routine requests directly, and keeps sensitive actions human approved instead of acting unsupervised.

How It Works

Results

tResolv is live at tresolv.online. Detailed performance metrics will be published as more merchant data becomes available.